Terms of service

Shipping Policy

Last Updated: July 28, 2026

Thank you for shopping with Nevora. We are committed to delivering your luxury perfumes and beauty products safely and efficiently.

1. Transit, Handling & Order Cut-Off Time

Order Cut-Off Time

To ensure timely processing, orders must be placed before 4:00 PM (GMT -08:00 PST) to be included in the day's processing batch.

Handling & Processing Time

Nevora carefully handles and packages every order to ensure your products arrive in excellent condition.

Processing Time: 1–2 business days (Monday–Friday)

Transit Time

Standard Shipping: 3–4 business days (Monday–Friday)

Please note that during holidays, promotional events, or periods of high order volume, processing and shipping times may be slightly delayed. If your order experiences an unexpected delay, our support team will notify you as soon as possible.

Estimated Delivery Time

Your order is expected to arrive within 4–6 business days.

2. Tracking Your Order

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can also monitor your shipment through our Track Your Order page.

Tracking Availability

Tracking information may take 24–48 hours to become available after your order has been shipped.

3. Order Cancellations

Cancellation Window

Orders may be cancelled only within a limited time after they are placed. Once an order enters the processing or shipping stage, cancellation requests may no longer be possible.

Cancellation Process

To request an order cancellation, please contact our customer support team as soon as possible:

Email: nevoraluxury@gmail.com

We will do our best to accommodate your request whenever possible.

Refund for Cancelled Orders

Approved cancellations will be refunded according to our Refund & Return Policy.

4. Incorrect Shipping Address

Address Verification

Customers are responsible for providing accurate shipping information during checkout.

Nevora is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided by the customer.

Address Changes

If you notice an incorrect shipping address after placing your order, please contact us immediately at nevoraluxury@gmail.com.

If your order has not yet been processed, we will make every effort to update your shipping address. Additional shipping charges may apply in certain cases.

Undeliverable Packages

If a package is returned due to an incorrect or incomplete shipping address, customers may be responsible for any additional shipping or handling fees required to resend the order.

By placing an order with Nevora, you agree to the shipping terms and conditions outlined in this Shipping Policy.

Express Shipping

We offer Express Shipping for $14.00 on all U.S. orders.

Our goal is to provide a seamless shopping experience—from checkout to delivery.

Contact Us

If you have any questions regarding shipping or your order, please contact us: